Privacy Policy

Last updated: December 2024

Introduction

FitwellX ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number when you submit our contact form or inquire about services
• Service Interest: Information about which services you're interested in
• Communication Data: Messages you send us through our contact form or email
• Technical Data: IP address, browser type, and device information collected automatically when you visit our website

How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide requested information
• Deliver personal training, wellness coaching, and other services you've requested
• Communicate with you about appointments, programs, and services
• Improve our website and services
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

To exercise any of these rights, please contact us at karol@fitwellx.com.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or how we handle your personal data, please contact us:

Email: karol@fitwellx.com
Phone: +66 85 338 5516